Shipping policy

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Shipping Policy

Delivery Areas
We currently offer delivery to the Gold Coast and selected areas of Northern NSW.

Delivery Fee
We offer free delivery to the areas we currently service.

Delivery Schedule
Orders placed by 12:00 PM (noon) on Monday will be delivered on Thursday of the same week.

Orders placed after the Monday 12:00 PM cut-off will be delivered on the following Thursday.

Delivery Time
Deliveries are generally made between 8:30 AM and 5:00 PM on Thursdays.
As deliveries are made progressively throughout the day, we are unable to guarantee a specific delivery time.

Frozen Products & Delivery
All products are delivered frozen. Please ensure that someone is available to receive your order and place the products in a freezer as soon as possible after delivery.

For food safety reasons, we cannot leave frozen products unattended at the delivery address.

If no one is available to receive the order, the order will be taken back with us. Please contact us to arrange the next available delivery.